MAIL DELIVERY - To activate your plan, download the link, check Buyer/Seller messages under Message Center at amazon.in/msg or check your Amazon registered email ID. Fulfilment will be done within 4 hours of ordering (No physical delivery)
PURCHASE DETAILS -You can purchase the plan at the time of buying the product or within 6 months from the purchase date. You need to activate the plan within 30 days of plan purchase. This is not applicable for refurbished products and International products which are not purchased from India are not covered under the extended warranty
REPAIR OR REPLACEMENT GUARANTEE - We guarantee that your device will be repaired and returned to you in a specified amount of time. Free at-home service by professional expert across India. 100% cashless transactions and genuine spare parts used for repairs or replacement. If we cannot repair the device within the committed time, we will give you a replacement.
PLAN COVERAGE - Extended Warranty covers all the defects and malfunctions as covered in a standard manufacturer’s warranty. It does not cover any physical or liquid damage, accessories and consumables like charger, batteries, wires, plastic parts, etc, or any servicing, not authorised by the manufacturer. The coverage amount under the Onsitego Extended Warranty Plan is limited up to the invoice value of the device.
SERVICE PROCESS – You can call us on 1800 220 506 / +91 99205 99206 or write to us at help@onsite.co.in for any queries. Our representative will contact you at the earliest for further assistance or service.
