MAIL DELIVERY - To activate your plan, download the link, check Buyer/Seller messages under Message Center at amazon.in/msg or check your Amazon registered email ID. Fulfillment will be done within 4 hours of ordering (No physical delivery)
PURCHASE DETAILS -You can purchase the plan at the time of buying the product or within 6 months from the purchase date. You need to activate the plan within 30 days of plan purchase. This is not applicable for refurbished products and International products which are not purchased from India are not covered under the extended warranty
REPAIR OR REPLACEMENT GUARANTEE -We guarantee that your device will be repaired and returned to you in a specified amount of time. Free pick up and drop service across India. 100% cashless transactions and genuine spare parts used for repairs or replacement. If we cannot repair the device within the committed time, we will give you a replacement.
PLAN COVERAGE -Extended Warranty covers all the defects and malfunctions as covered in a standard manufacturer’s warranty. The coverage amount under the Onsitego Extended Warranty Plan is limited up to the invoice value of the device. It does not cover any physical or accidental damage, accessories and consumables like cartridge, wires, plastic parts, etc, or any servicing, not authorised by the manufacturer.
SERVICE PROCESS - Call us on 1800 22 0506 or +91 99205 99206 or email us on help@onsite.co.in and tell us about malfunction that has occurred. We will pick up your printer and service it. For appliances, our expert will repair it at your home. After repair, your Printer is delivered at your doorstep. just like new!
