Payment Method: We accept the following forms of payment via eBay checkout system:

PayPal (Visa, Master, American Express, Discover or Debit)

International Payments: For security reason, we do not accept non-US credit cards. International buyers can pay via PayPal. We will ship to Paypal confirmed address only.

We do not accept C.O.D (collect on delivery) payments. All purchase must be paid in full before shipping.

Sales Tax: 7.75% sales tax will be applied to your purchase if item is shipped to California. Other States: A sales tax will applied to your purchase of item based on your state law. Some State taxes may vary depend on the ship to address.

Checkout: After winning an item in an auction or a "Buy It Now" purchase, click on the Checkout Now button to immediately proceed with the checkout and payment process. You will be directed to our third party checkout system. 

Shipping Information: 
(RESTRICTIONS MAY APPLY READ CAREFULLY)

Free shipping is available for shipments to the US contiguous 48 States via UPS Ground, Fedex Ground and/or USPS First Class or Priority. Dispatch time is 1-2 business days except back-to-school or holiday seasons. UPS Ground and/or Fedex Ground shipments usually arrive within 2-6 business days; USPS First Class shipments usually arrives within 2-5 business days; and USPS Priority shipments arrive within 1-3 business days. 

Alaska, Hawaii, and Puerto Rico can only be shipped via USPS services which require additional shipping charges. Please click Ask a question towards bottom of listing, select Shipping > Contact the seller for a rate quote prior to completing a purchase.

APO/FPO, Guam, US Virgin Island shipments can only be shipped via USPS (approx. 7-18 business days) which requires an additional surcharge depending on the item. Please click Ask a question towards bottom of listing, select Shipping > Contact the seller for a rate quote.

International Shipping:
We ship worldwide to most international destinations except for oversized items (i.e. cello, Sr. drum set and upright bass). Additional shipping charges apply. Please click Ask a question towards bottom of listing, select Shipping > Contact the seller for a rate quote. International orders are shipped primarily by USPS which will take approximately 1-4 weeks for delivery. (some items to Canada may be shipped via UPS).

International Buyers Please Note
Import duties, taxes, brokerage fee and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Return for Refund: If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund of the item price (shipping charges are not refundable). Returned item must be in the original packaging and condition showing no signs of wear or abuse; otherwise the return will either be refused or a 20% restocking fee will be assessed. Please contact us to obtain a Return Merchandise Authorization Number (RMA#). Any items returned without a RMA# on outside of the shipping box may be refused. We recommend that you use a reliable carrier such as FedEx, UPS or DHL and insure your package when returning your item. AMS Supply is not responsible for shipping damages for returns.

Exchanges: If you have discovered that you purchased an incorrect merchandise, color, size, or simply want to upgrade to another item, please contact us to obtain an Exchange Merchandise Authorization Number (EMA#). You may return the package in its original packaging and condition for exchange within 30 days of receipt. Buyers will be responsible for the return shipping cost as well as the regular shipping and handling cost. Free shipping does not apply to exchange merchandise.

Damage Upon Arrival / Discrepancies: If you have received a damaged or discrepancy package upon arrival, please notify us within 24 hours of receipt and retain all original packaging (including the original corrugated box). We will request digital pictures of the damage/discrepancy item for reference, and arrange FREE replacement after we receive the pictures.

To report a damaged package:
Please contact us through eBay message.
Office Hour: Mon. - Fri., 8:00am - 4:30pm PST